Terms & Condition 

The following terms and conditions apply to all services, including website development and design services provided by yogecreatives to the Client, in conjunction with any relevant quotation provided to the Client by yogecreatives (Terms), unless otherwise agreed in writing. Acceptance of a quote, purchase and/or use of the Services shall be considered acceptance of the Terms.

1.Charges

Charges for the Services are defined in the project quotation that the Client receives from yogecreatives via email. Quotations are valid for a period of 30 days. Yogecreatives reserves the right to alter a quotation or decline to provide the relevant Services after expiry of the 30 days.

The Client agrees to reimburse yogecreative for any additional expenses necessary for the completion of the work. Expenses may include (but are not limited to) purchase of domain names, special fonts and stock photography.

2.Invoicing & Payment

Yogecreatives shall submit invoices in line with the timescales above. Invoices are normally sent via email, but hard copy invoices are available on request. Payment is due on receipt of the invoice by the Client.

Payment for services is due by bank transfer only.

3.Client Review

yogecreatives will provide the Client with an opportunity to review the appearance and content of the website during the design phase and once the overall website development is completed. At the completion of the project, such materials will be deemed to be accepted and approved unless the Client notifies yogecreatives otherwise within ten (10) days of the date the materials are made available to the Client.

4. Turnaround Time and Content Control

Yogecreatives will install and publicly post or supply the Client’s website by the date specified in the project proposal, or at the date agreed with Client upon yogecreatives receiving initial payment, unless a delay is specifically requested by the Client and agreed by yogecreatives.

In return, the Client agrees to provide yogecreatives  promptly with all necessary co-operation, information, materials and data, access to staff and timely decision-making which may be reasonably required by yogecreatives for the performance of the Services. This shall include the Client delegating a single individual as a primary contact to aid yogecreatives  with progressing the commission in a satisfactory and expedient manner.

During the project, yogecreatives will require the Client to provide website content; text, images, movies and sound files, along with any relevant background information.

5. Failure to provide required website content

yogecreatives is a small business, and to remain efficient we must ensure that work we have programmed is carried out at the scheduled time. On occasions we may have to reject offers for other work and enquiries to ensure that your work is completed at the time arranged.

This is why we ask that the Client provides all the required information in advance. On any occasion where progress cannot be made with the Client’s website because we have not been given the required information in the agreed time frame, and we are delayed as result, we reserve the right to impose a surcharge of up to 25% of the Charges. If the Services involve Search Engine Optimisation we need the text content for the Client’s site in advance so that the SEO can be planned and completed efficiently.

If the Client agrees to provide us with the required information and subsequently fail to do within one week of project commencement we reserve the right to close the project and the balance remaining becomes payable immediately. 

6. Web Browsers

yogecreatives makes every effort to ensure websites are designed to be viewed by the majority of visitors. Websites are designed to work with the most popular current browsers (e.g. Firefox, Google Chrome, Microsoft Edge etc.). The Client agrees that yogecreatives cannot guarantee correct functionality with all browser software across different operating systems.

yogecreatives cannot accept responsibility for web pages which do not display acceptably in new versions of browsers released after the website has been designed and handed over to the Client. As such,yogecreatives reserves the right to quote for any work involved in changing the website design or website code for it to work with updated browser software.

7.Termination

Termination of services by the Client must be requested in a written notice and will be effective on receipt of such notice. Email or telephone requests for termination of services will not be honoured until and unless confirmed in writing. The Client will be invoiced for work completed (including any expenses incurred, as outlined in clause 1) to the date of first notice of cancellation for payment in full within thirty (30) days.

8.Domain Names

yogecreatives may purchase domain names on behalf of the Client. Payment in relation to, and renewal of, those domain names is the responsibility of the Client. The loss, cancellation or otherwise of the domain brought about by non or late payment is not the responsibility of yogecreatives. The Client should keep a record of the due dates for payment to ensure that payment is received in good time.